About

The DRG Group, LLC provides training and consulting services related to the management and collection of higher education receivables. Working with colleges, universities and third party Account Receivable Management (ARM) firms, DRG’s consultants offer more than 30 years of experience in working with the higher education and collection industries.

Who Uses DRG

  • Account Receivable Management Firms
    (Collection agencies, billing services, legal counsel)
  • Colleges and Universities
    (Public, private and for-profit institutions)

What the DRG Group Can Do for You

Training

The DRG Group provides training and advice on best practices, techniques and regulatory requirements to ARM firms seeking to enter or enhance their presence in the higher education collections sector. DRG consultants have developed industry-leading materials and techniques to effectively train targeted leaders and staff.

Business Process Review

The DRG Group assists clients in understanding, revising and implementing new processes and solutions for maximizing collection efforts and optimizing management efficiency. Bringing best practice techniques to clients, DRG helps promote and provide solutions to improve organizational performance that will help increase revenue and recoveries.

Strategic Planning and Development

The DRG Group works with clients seeking to enter these highly specialized industries, using state-of-the-art tools and techniques to build or re-engineer organizations or processes for long term growth or maintenance. DRG consultants also can assist firms with finding suitable market niches within the higher education marketplace.

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