What We Do

Business Process Reviews

The DRG Group assists its clients in understanding, revising, and implementing new processes and solutions for maximizing customer service and collection efforts, maintaining a compliant environment while optimizing management efficiency and service delivery. Bringing best practice techniques and state-of-the-art tools to clients, DRG also helps promote and provide solutions to improve organizational performance to help increase revenues while promoting an environment of quality customer service.

Click here if you are interested in having a DRG consultant reach out to you about a business process review.

Compliance and Vendor Management Programs

Need assistance in identifying specific issues and concerns about working in a compliant environment or with reviewing your vendor’s operations and activities? The DRG Group can assist your business with developing and implementing programs to review and maintain compliance with relevant federal and state laws and regulations. Whether conducting an on-site review or building a program to assist you with your needs, The DRG Group is available to help guide you past some of the barrier and obstacles that you may be facing in your business.

Click here if you are interested in having a DRG consultant reach out to you about compliance and vendor management programs for your organization.

Strategic Planning and Development

The DRG Group works with ARM clients seeking to enter highly specialized industries, using state-of-the-art tools and techniques to build or re-engineer organizations and processes for long-term growth or maintenance. Higher education clients can receive assistance in developing strategies or programs to enhance services while simultaneously dealing with revenue or expense issues and concerns.

Click here if you are interested in having a DRG consultant reach out to you about strategic planning and development for your organization.

Training

The DRG Group, LLC, offers an extensive suite of training programs and advice on best practices, techniques, service delivery and compliance requirements for higher education marketplaces and third party Accounts Receivable Management (ARM) firms. We customize or create training for your college, university, or firmโ€™s specific training or compliance needs.

Higher education clients can receive assistance in developing strategies or programs to enhance services while simultaneously dealing with revenue or expense issues and concerns. We work with public and private colleges and universities and for-profit institutions.

For ARM clients seeking to enter highly specialized industries, we offer strategic consulting services. We can guide you through implementing state-of-the-art tools and techniques to build (or re-engineer) your processes for long-term growth or maintenance.

Our training sessions can be held in-person or virtually, and each session is customized or created for your team’s specific needs. Please contact us today to speak with a DRG consultant.