David R. Glezerman is the retired assistant vice president and bursar for Temple University, where he was employed for 33 years. He had overall responsibility for billing, collections, and management of student finances. Mr. Glezerman worked in higher education receivables management for 40 years.
Glezerman now serves as the managing partner of The DRG Group, LLC, which provides training and consulting services to both the accounts receivable management and higher education industries. He also is an executive consultant for the Student Business Services division of Atlanta-based FAS, which provides operational assessment and interim staffing services, and serves as a board member for the Institute for Student Services Professionals (ISSP).
A nationally renowned speaker and author of several articles and books on collections and student receivables, Glezerman has presented at many higher education and collection industry conferences and workshops. The founding chair of the National Association of College and University Business Officers’ (NACUBO)’s Student Financial Services (SFS) Council, David was awarded the association’s initial Student Financial Services Award in March 2018. Glezerman previous received the association’s Professional Development Award in 2010.
A co-author of Managing and Collecting Student Receivables, published in June 2016, and Managing and Collecting Student Accounts and Loans: A Desk Reference for Educational Receivables Stewardship, Glezerman also has written numerous articles for and is often cited in numerous higher education and collection industry publications for his views on student loan and education debt. Recently authored articles include “Collecting from Different Generations” for the March 2018 issue of Collector magazine and “Not All Student Loans are Created Equal” for their August 2018 issue.
Glezerman also is a certified instructor for ACA International, the association of credit and collections professionals. A past recipient of ACA’s Member of the Year, Charles F. Lindemann Instructor of the Year, and Fred Kirschner awards, Glezerman also earned ACA’s Master Credit Executive (MCE) designation and was honored in July 2019 with an honorary life membership in the association.